Reviews

  Working with this company has been nothing but a pleasure. They are easy to contact, have small time windows (2 hours) for when you can expect them, give you a... read more heads up (a phone call and a text) when they are coming, AND have Saturday hours.

I called them on a Thursday and was able to schedule someone to come out Saturday morning. (Other HVAC people have strung me along for weeks only to not even show during their scheduled window.)

Mike was really nice, walked me through exactly what he was doing, and told me how much it would cost. He was able to fix my AC problem that day and finished it within an hour.

He even took the time to check on my air filter to see if it needed to be changed and just made sure everything else was in working order.

I can't say enough nice things about this company. They will absolutely be my go to from now on for HVAC issues.

  So glad I found these guys as they saved me a ton of money. I first had another company come over when my HVAC system broke down last week, and... read more was told I could either spend $700 for a new fan, or $3200 for an entirely new furnace, which he recommended since my system is about 20 years old already. The prices seemed a bit high but I agreed to have installation scheduled that following Monday. 5 minutes after he left, Mike from R&R came over - I didn't even remember which companies I called to come over and thought I had only asked one to actually come so I was surprised, but I let him take a look at my system anyway. After about 5 minutes, my AC was back on - and he only charged me an $85 service fee for what he said was a simple issue that didn't require any new parts. On the other hand, the other company charged me a non-refundable $140 for complete incompetance. Mike did say that my system was old and was likely to need to be replaced in the near future, but he gave me a much cheaper quote for replacing the furnace, and now I get to make the most of my current system until it truly dies.

  Had these guys come out for the third time in four years today. First two times were for heat and today was for the AC. Each time they have been... read more exceedingly courteous and professional. I seriously don't know the first thing about HVAC systems and today it was a simple problem that I could have been easily ripped off with, but the guy did a great job, cleaned out the system and it was really cheap. Always nice to find a repair company like this that generally does good work and doesn't take advantage of people's lack of knowledge!

  This place is a ripoff! They sent a salesman to our place, not a repairman. The estimate to repair our heater was $1,000. My husband knows a bit about heating... read more and air conditioning because he is a contractor, and he didn't fall for anything the so called repairman told him.  If you use this company, be prepared to receive inflated estimates to repair your heater or air conditioner.

  After reading about this company on Yelp I decided to give them a call to diagnose some A/C issues I had this last July. Tech scheduled a visit (few days... read more later) and informed me that my compressor was shot and would need to be replaced. he even tried several other options to get it started again, but to no avail. The other option was to instead replace the unit, which I went with. The quoted price seemed very fair, and was about half of what a neighbor in my building paid to have theirs replaced. The added cost and complexity of it being a roof mounted unit added less than I expected to the overall price, as it required a crane to deliver it.

All in all, I was happy with the experience. The tech that diagnosed and replaced my machine was friendly, thoroughly explained what the issue was/options I had and was respectful in dealing with my neighbors, whos deck he needed to access to get to my condenser.

And since I replaced my unit with a newer, more efficient model, my cooling bills dropped significantly. Will definitely use them again for upkeep/maintenance.

  Big thumbs up to R&R, the technician Ramon was right on time to my house in center city and took care of the problem I was having with my furnace.... read more  I would not hesitate to use them again and recommend them highly, they are pros from top to bottom.  Also thumbs up to Yelp and to those people who reviewed this business, it is a great resource and pointed me in the right direction!